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Customer Success Manager

Customer Success Manager

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  • Hamburg (Hybrid)
  • 40,000€ - 60,000€ base + 10% bonus. £ / Year

 The Role:

  • Technical onboarding and implementation for new clients.
  • Build strong relationships with customers, understanding their needs and expectations to provide tailored support.
  • Ensure customer satisfaction and retention while proactively opening new doors for your sales colleagues to up- and cross-sell.
  • Drive adoption by proactively providing training, support, and feedback.

 The Company:

  • Danish software company.
  • Great financial backing and an international team.
  • Niche product offering unlimited potential to grow your career.

 The Ideal Candidate:

  • 2+ years‘ experience as a CSM in a SaaS company.
  • Exceptional communication and relationship-building skills.
  • Customer-centric mindset and strong problem-solving skills.
  • Fluent in German and English.

 What You’ll Get:

  • 40,000€ – 60,000€ base + 10% bonus.
  • Hybrid working model based in Hamburg.

 Process:

1st – Meet the Country Manager.

2nd – Meet the Team.

3rd – Panel & Exercise.

Upload your CV/resume or any other relevant file. Max. file size: 39 MB.

Job Overview
Category
Category not defined
Offered Salary
40,000€ - 60,000€ base + 10% bonus.
Job Location
Hamburg (Hybrid)
Consultant