The Role:

• Managing accounts across Spain and Italy
• Building and managing long term relationships (C-level to operations)
• Retaining and developing the customers portfolio
• Preventing Churn
• Driving revenue by growing existing accounts, through upsell and cross-sell
• Monitoring your KPIs and your monthly targets
• Sending commercial proposals
• Reaching monthly targets of retention and sales growth
• Being a team player and work closely with the Sales, Product and Marketing teams

The Company:

• Influencer Marketing SaaS company
• Named in Financial Times as one of the fastest growing companies in Europe
• Profitable company showing yearly growth of 126%
• Big name clients including: Coca Cola, Netflix, Uber, Disneyland

You Should Apply If:

• 2+ years CSM experience within SaaS (preferably Marketing Technology)
• You speak fluent Spanish and English. Italian would be a bonus
• Familiar with CSM tools and processes
• Experience working with C-Levels
• Strong skills in upselling and retention

What You Get:

• €40,000 (negotiable) + Bonus
• Stock options + other benefits

Job Code: 47715